Policies

RESERVATION DEPOSIT
Reservations require a $400.00 deposit.
 
PAYMENT
The balance of the charter fee is due and payable 45 days before departure.
 
CANCELLATION SUMMARY
Cancellation or changes will only be permitted up to 45 days in advance of your vacation. Within 45 days, a refund less a fee of $150.00 only if the vessel can be rehired.
 
SECURITY DEPOSITS
Damage deposit is $500.00, which is applied to replacement of the lost or damaged inventory, unclean vessels, or late return charges. Insurance deductible deposit is $2500.00 payable by Visa or MasterCard.
 
ADDITIONAL EXPENSES
The houseboat is sent out with a full fuel tank. Fuel used during and refueling at the end of your voyage are your cost and must be paid to the marina. The houseboat is sent out with empty holding tanks. Pump outs during and at the end of your voyage are your cost and must be paid to the marina.
 
PET POLICY
No pets permitted due to customer allergy issues.
 
Reservations confirmed with a signed contract accepting company policies.

Lake Cowichan


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